Vol. 9(5), pp. 243-255. April, 2021. 

ISSN: 2360-7858

DOI: 10.14662/IJALIS2021.180

 

Full Length Research

 

Abstract

Employee job performance is viewed as actions, behaviors and outcomes that employees engage in which help to achieve the goals of an organization. The level of job performances of employees is high when services are delivered effectively, good communication is established, administrative functions are timely and employees are innovative to drive growth in the organization. Government establishments in Nigeria face a number of challenges which amounts to poor job performance. The researcher observed poor job performance of employees in Ogba/Egbema/Ndoni Local Government Council, Rivers State. This is seen in the ineffectiveness, lack of innovation in handling task coupled with poor communication. One may begin to wonder if this is as a result of poor records management practices. This study investigated records management practices as a determinant of job performance of employees in Ogba/Egbema/Ndoni Local Government Council Rivers State, Nigeria. The study employed a survey research design. The population of the study consisted of 202 administrative staff who handled records in the LGA. The Cronbach’s Alpha reliability coefficient for the construct ranged from 0.89-096. The response rate was 100%. Data was analyzed using descriptive and inferential statistics. Findings revealed that there was significant influence of records management practices on job performance of employees ((Adj. R2 = 0.183, F(5, 184) = 9.210, p < 0.05). For the indicators of records management practices, records storage (β= 0.391, t(184) =2.597, p<0.05) and records disposal (β = 0.518, t(184) = 4.465, p < 0.05) have positive significant influence on job performance. Findings further showed that records creation (β = 0.091, t(184) = 1.024, p > 0.05) and records maintenance (β = 0.115, t(184) =1.618, p > 0.05) had positive but insignificance influence on job performance of employees. Based on four levels of records management maturity model used for this study, findings revealed that Ogba/Egbema/Ndoni Local Government Council is at level two (in-development) with 37.3%. Results also showed that there is high level of job performance of employees in Ogba/Egbema/Ndoni Local Government Council, Rivers State, Nigeria (Grand Mean score = 3.33 on a four point scale). The study concluded that records management practices contributed to the high level of job performance of employees in Ogba/Egbeme/Ndoni Local Government Council Rivers State, Nigeria. The study recommended that the high level of employees’ job performance should be sustained.

 

Keywords: Records, Records management practices, Job performance, Ogba/Egbeme/Ndoni Local Government Council Rivers State, Nigeria

 

	Cite This Article As: Obulor, K., Madukoma E., Okoro, O.J. (2021). Records Management practices as determinant’s of job performance of employees in Ogba/ Egbema/ Ndoni local government council, rivers state, Nigeria. Inter. J. Acad. Lib. Info. Sci. 9(5): 243-255